Privacy policy
Last updated: September 12, 2026
PRIVACY POLICY
Last updated: September 12, 2026
Corvo ("Corvo," "we," "us," or "our") operates this online store and website, including all related content, features, products, services, tools, applications, and functionality (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit, browse, interact with, or make a purchase through our Services, communicate with us, or otherwise interact with Corvo.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, you should not use our Services.
This Privacy Policy is intended to provide transparency regarding the personal information we process and the ways in which that information may be used.
1. WHO WE ARE
Corvo operates this online store and provides products and services directly to customers through our website.
Our website and online store are powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store, process orders, manage products, and provide various ecommerce functionality.
Throughout this Privacy Policy, the terms "Corvo," "we," "us," and "our" refer to the operator of the Corvo online store.
For privacy-related questions or requests, you may contact us at:
Email: support@corvostore.com
We do not require you to provide us with a residential or personal home address in order to contact us regarding privacy matters.
2. PERSONAL INFORMATION WE COLLECT
When you use our Services, we may collect or process certain information that identifies you, relates to you, describes you, or could reasonably be associated with you.
The information we collect depends on how you interact with our Services, what products or services you use, whether you create an account, whether you place an order, and which features you use.
Personal information we may collect includes the following categories:
A. Contact Information
We may collect information such as:
- First and last name
- Email address
- Phone number
- Billing address
- Shipping address
- Postal or ZIP code
- Country, state, province, or city
- Information you provide when contacting customer support
B. Order and Transaction Information
When you purchase products through our store, we may collect information relating to your transaction, including:
- Products purchased
- Product variants and quantities
- Order number
- Order date and time
- Order status
- Shipping information
- Delivery information
- Returns, refunds, exchanges, or cancellations
- Payment status
- Transaction amount
- Discounts, promotional codes, or offers used
- Information necessary to fulfill your order
C. Payment Information
When you make a purchase, payment information may be processed by third-party payment providers.
Depending on the payment method you select, these providers may collect information such as:
- Payment card details
- Payment account information
- Billing information
- Payment authorization information
- Transaction information
- Payment confirmation
We generally do not need to directly store your complete payment card number on our own systems. Payment information may instead be processed by the payment provider selected during checkout.
Payment providers may process your information according to their own privacy policies and terms.
D. Account Information
If account functionality is available and you choose to create an account, we may collect:
- Name
- Email address
- Login credentials
- Account preferences
- Account settings
- Order history
- Saved information associated with your account
You are responsible for maintaining the confidentiality of your account credentials and should not share your password or login information with other people.
E. Communications
If you contact us by email, contact form, customer support, or another communication method, we may collect information included in your communication.
This may include:
- Your name
- Email address
- Order information
- The contents of your message
- Attachments or images you choose to send
- Information necessary to respond to your request
F. Device and Technical Information
When you access our website, certain technical information may automatically be collected.
This may include:
- IP address
- Browser type
- Browser version
- Operating system
- Device type
- Screen resolution
- Language preferences
- Network information
- Approximate geographic information derived from technical information
- Referring website or webpage
- Pages viewed
- Links clicked
- Date and time of access
- Other technical identifiers
G. Usage and Interaction Information
We may collect information about how you interact with our Services, including:
- Pages you visit
- Products you view
- Products you add to your cart
- Products you purchase
- Search activity
- Interactions with website features
- Time spent on pages
- Navigation activity
- Interactions with promotional content
- Other actions performed while using the Services
H. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, scripts, web beacons, and similar technologies.
These technologies may be used to:
- Keep the website functioning properly
- Remember preferences
- Maintain shopping carts
- Maintain sessions
- Understand website usage
- Analyze traffic
- Improve website performance
- Measure advertising effectiveness
- Provide relevant advertisements
- Detect fraudulent or suspicious activity
- Understand how customers interact with our Services
Some cookies may be necessary for the website to operate, while others may be used for analytics, personalization, or advertising.
3. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information through several sources.
A. Directly From You
We may collect information when you:
- Visit our website
- Create an account
- Place an order
- Enter information during checkout
- Subscribe to communications
- Contact customer support
- Submit a contact form
- Submit a review
- Participate in a promotion
- Communicate with us
- Otherwise voluntarily provide information
B. Automatically
Some information may be collected automatically when you browse or interact with our website through cookies, pixels, analytics technologies, server logs, and similar technologies.
C. From Shopify
Our online store is hosted and powered by Shopify. Shopify may collect and process personal information relating to your interaction with our store in order to provide ecommerce, hosting, security, analytics, and other services.
D. From Service Providers
We may receive information from companies that provide services to us, such as payment processing, shipping, fulfillment, fraud prevention, analytics, customer support, marketing, advertising, and technical services.
E. From Third Parties
We may receive information from third-party platforms or services when you choose to interact with them, subject to their applicable privacy policies.
4. HOW WE USE PERSONAL INFORMATION
We may use personal information for legitimate business purposes and to provide, operate, maintain, and improve our Services.
These purposes may include:
A. Processing and Fulfilling Orders
We may use your information to:
- Process purchases
- Confirm orders
- Process payments
- Prepare products for shipment
- Arrange delivery
- Provide shipping updates
- Provide order confirmations
- Process returns
- Process exchanges
- Process refunds
- Handle cancellations
- Provide customer support relating to orders
B. Providing Customer Support
We may use your information to respond to questions, complaints, requests, and other customer service communications.
C. Operating and Improving Our Website
We may use information to:
- Maintain website functionality
- Improve website performance
- Understand how customers use our website
- Identify technical issues
- Improve navigation
- Improve product presentation
- Improve checkout functionality
- Develop new features
- Personalize the shopping experience
D. Personalization
We may use information about your interactions with our Services to provide a more relevant shopping experience.
For example, we may remember products you viewed, items added to your cart, or preferences associated with your account.
E. Marketing and Advertising
Where permitted by applicable law, we may use personal information for marketing and advertising purposes.
This may include:
- Sending promotional emails
- Sending information about products or offers
- Showing advertisements
- Measuring advertising performance
- Understanding customer interests
- Creating audiences for advertising
- Measuring conversions
- Improving advertising campaigns
- Providing personalized or interest-based advertising
You may unsubscribe from promotional emails by using the unsubscribe option included in those communications.
Even if you opt out of promotional communications, we may continue to send transactional or service-related communications, such as order confirmations, shipping updates, account notices, or customer service messages.
F. Analytics
We may use analytics technologies to understand how visitors use our website.
Analytics may help us understand:
- Which pages receive traffic
- Which products receive interest
- How customers navigate the website
- Where customers leave the purchasing process
- How our website performs
- How marketing campaigns perform
G. Fraud Prevention and Security
We may use personal information to:
- Detect suspicious activity
- Prevent fraud
- Protect our customers
- Protect our business
- Protect payment transactions
- Detect unauthorized activity
- Investigate potential security incidents
- Maintain the security of our website and Services
H. Legal and Compliance Purposes
We may process personal information when necessary to:
- Comply with applicable laws
- Respond to lawful requests
- Respond to legal processes
- Protect our legal rights
- Enforce our policies
- Investigate violations
- Resolve disputes
- Protect customers, employees, business partners, or other individuals
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties when necessary to operate our business, provide our Services, fulfill orders, process payments, provide customer support, prevent fraud, conduct analytics, advertise our products, or comply with legal requirements.
Depending on how you use our Services, recipients may include:
A. Shopify
Our store is powered by Shopify. Shopify may process information necessary to provide ecommerce infrastructure, hosting, checkout, security, analytics, customer accounts, and other store functionality.
B. Payment Providers
Payment information may be shared with payment processors or financial service providers that process transactions selected by you at checkout.
C. Shipping and Fulfillment Providers
We may share information necessary to fulfill and deliver orders with shipping carriers, logistics providers, fulfillment providers, warehouses, suppliers, or other service providers involved in order fulfillment.
D. Technology and Service Providers
We may work with third-party providers that assist with:
- Website functionality
- Hosting
- Cloud services
- Data storage
- Customer support
- Analytics
- Security
- Fraud prevention
- Email services
- Marketing
- Advertising
- Ecommerce functionality
E. Review and Customer Feedback Services
If you submit a product review, we may use third-party review services to display and manage customer reviews, ratings, photos, and related content.
F. Advertising and Marketing Partners
Where applicable, we may work with advertising and marketing platforms that help us advertise our products, measure campaigns, understand customer activity, and provide relevant advertising.
These services may use cookies, pixels, identifiers, or similar technologies.
G. Legal Authorities
We may disclose information when we believe disclosure is reasonably necessary to:
- Comply with applicable law
- Respond to legal process
- Respond to government requests
- Protect our rights
- Protect the safety of individuals
- Investigate fraud
- Investigate security incidents
- Enforce our agreements and policies
H. Business Transfers
If Corvo or substantially all of its assets are involved in a merger, acquisition, restructuring, sale, financing, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
6. COOKIES AND TRACKING TECHNOLOGIES
Cookies are small files placed on your device when you visit a website.
We may use cookies and similar technologies for several purposes.
Necessary cookies may help us:
- Keep the website operational
- Remember items in your cart
- Maintain checkout sessions
- Authenticate users
- Protect the website
- Prevent fraudulent activity
Analytics cookies may help us:
- Measure website traffic
- Understand visitor behavior
- Improve our website
- Monitor performance
Advertising cookies and pixels may help us:
- Measure advertisements
- Understand conversions
- Create advertising audiences
- Deliver relevant advertisements
- Limit repeated advertisements
- Understand interactions with advertising
You may be able to control cookies through your browser settings or through cookie preferences made available on the website.
Disabling certain cookies may affect the functionality of some parts of the website.
7. THIRD-PARTY WEBSITES AND SERVICES
Our Services may contain links to websites, applications, payment providers, social media platforms, shipping services, or other third-party websites.
If you follow a link to a third-party website, that website may collect information according to its own privacy policy.
We are not responsible for the privacy practices, security practices, content, or policies of third-party websites that we do not operate or control.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
8. SOCIAL MEDIA AND THIRD-PARTY FEATURES
Our Services may include social media features, sharing tools, advertising technologies, or integrations operated by third parties.
These features may allow third parties to collect information about your interaction with our website.
If you interact with a third-party feature, the information collected may be governed by that third party's privacy policy.
9. REVIEWS AND USER-GENERATED CONTENT
If you submit a product review, rating, photograph, comment, testimonial, or other content to our Services, that information may be displayed publicly depending on the functionality used.
You should avoid submitting sensitive personal information or information that you do not want publicly displayed.
We may use third-party review platforms to collect, manage, moderate, and display reviews.
10. CHILDREN'S PRIVACY
Our Services are not intended to be directed toward children who are below the applicable age of majority in their jurisdiction.
We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.
If you believe that a child has provided us with personal information without appropriate authorization, please contact us at support@corvostore.com.
If we become aware that we have collected personal information from a child in circumstances where collection is not permitted, we will take reasonable steps to delete that information as required by applicable law.
11. DATA SECURITY
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no internet transmission, electronic storage system, website, or security measure can be guaranteed to be completely secure.
Accordingly, while we take reasonable steps to protect information, we cannot guarantee absolute or perfect security.
You should also take reasonable precautions when using the internet, including using strong passwords and avoiding sharing account credentials with other people.
12. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
The length of time we retain information may depend on:
- Whether we need the information to provide Services
- Whether you have an account
- Whether there is an ongoing customer relationship
- Whether we need the information to process an order
- Legal or tax requirements
- Accounting requirements
- Fraud prevention requirements
- Dispute resolution
- Enforcement of agreements
- Security requirements
When personal information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.
13. INTERNATIONAL DATA TRANSFERS
Because we use Shopify and various third-party service providers, personal information may be processed, stored, or transferred in countries other than the country in which you live.
These countries may have data protection laws that differ from those in your country.
Where applicable law requires safeguards for international transfers, we will seek to use appropriate legal mechanisms and safeguards.
14. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These rights may include:
A. Right to Access
You may have the right to request information about the personal information we hold about you.
B. Right to Correction
You may have the right to request correction of inaccurate or incomplete personal information.
C. Right to Deletion
You may have the right to request deletion of personal information, subject to applicable legal exceptions.
D. Right to Data Portability
In certain circumstances, you may have the right to receive personal information in a structured and commonly used format or request that it be transferred to another organization.
E. Right to Object
Depending on applicable law, you may have the right to object to certain types of processing.
F. Right to Restrict Processing
In certain circumstances, you may have the right to request restriction of processing of your personal information.
G. Right to Withdraw Consent
Where processing is based on consent, you may have the right to withdraw that consent.
Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
H. Right to Opt Out of Marketing
You may opt out of promotional communications by using the unsubscribe mechanism provided in the relevant communication.
15. HOW TO EXERCISE YOUR PRIVACY RIGHTS
If you would like to make a privacy-related request, please contact us at:
support@corvostore.com
When making a request, please provide enough information for us to understand the nature of your request.
For security reasons, we may need to verify your identity before fulfilling certain requests.
We may also be permitted or required by applicable law to refuse or limit certain requests.
We will respond to valid privacy requests within the period required by applicable law.
16. MARKETING COMMUNICATIONS
If you choose to receive marketing communications from us, we may send information about:
- New products
- Product updates
- Promotions
- Discounts
- Special offers
- Store announcements
- Other marketing information
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions contained in the email.
Unsubscribing from marketing communications does not necessarily prevent us from sending important transactional or service communications relating to your orders or account.
17. TARGETED ADVERTISING
Where applicable and permitted by law, we may use advertising and analytics technologies to understand customer activity and measure advertising effectiveness.
These technologies may allow us or advertising partners to understand that a visitor interacted with our website, viewed a product, added an item to a cart, or completed a purchase.
Advertising partners may use cookies, pixels, device identifiers, or similar technologies.
Depending on where you live, you may have rights to opt out of certain forms of targeted advertising or the sharing of personal information for advertising purposes.
18. GLOBAL PRIVACY CONTROL
Depending on applicable law and the technologies available through our Services, we may recognize certain legally recognized privacy preference signals, such as the Global Privacy Control (GPC).
The effect of such signals may depend on your location, applicable law, and whether the signal can be associated with a particular browser, device, or account.
19. SHOPIFY AND OUR ECOMMERCE PLATFORM
Our store is hosted and powered by Shopify.
Shopify provides technology that allows us to operate our ecommerce store, including functionality relating to products, checkout, payments, customer accounts, orders, security, analytics, and other ecommerce services.
Information you provide through our store may be transmitted to and processed by Shopify and other service providers as necessary to provide the Services.
Shopify may process personal information according to its own privacy policies and terms.
20. PAYMENT PROCESSING
When you place an order, payment processing may be performed by third-party payment providers.
The payment provider you select at checkout may collect and process information necessary to authorize and complete your payment.
We do not control the privacy practices of independent payment providers.
Please review the privacy policy of the applicable payment provider for information about how it processes payment information.
21. ORDER FULFILLMENT AND SHIPPING
To fulfill and deliver orders, we may share information necessary for fulfillment with suppliers, fulfillment centers, warehouses, logistics providers, shipping companies, and delivery carriers.
Information shared for these purposes may include:
- Customer name
- Shipping address
- Phone number where required
- Order details
- Delivery instructions
- Tracking information
These parties may process your information only as necessary to provide their services or as otherwise permitted by law.
22. FRAUD PREVENTION
We may use automated systems and third-party services to identify suspicious transactions, fraudulent activity, unauthorized payments, abuse of promotional offers, or other activity that may pose a risk to our store or customers.
This may involve analyzing information such as:
- IP address
- Device information
- Order information
- Payment-related information
- Shipping information
- Account information
- Previous transaction activity
- Website activity
23. BUSINESS RECORDS
We may maintain records relating to transactions, customer communications, orders, payments, returns, refunds, and other business activities.
These records may be retained for accounting, tax, legal, compliance, customer service, fraud prevention, and legitimate business purposes.
24. LEGAL BASIS FOR PROCESSING
Depending on your location and applicable law, we may process personal information based on one or more legal bases, including:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent
- Protection of rights and safety
- Other lawful grounds available under applicable law
Where consent is required, we will seek consent as required by applicable law.
25. YOUR RESPONSIBILITIES
When using our Services, you should take reasonable steps to protect your own personal information.
You should not provide unnecessary sensitive information through public review areas, unsecured communications, or other channels that are not intended for sensitive information.
If you create an account, you should keep your login credentials confidential.
26. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
- Changes to our business
- Changes to our Services
- Changes to technology
- Changes to payment or fulfillment providers
- Changes to advertising or analytics services
- Changes to applicable laws
- Changes to regulatory requirements
- Changes to our privacy practices
When we update this Privacy Policy, we may update the "Last updated" date displayed at the beginning of the policy.
Your continued use of the Services after an updated Privacy Policy is posted may constitute acceptance of the updated policy to the extent permitted by applicable law.
27. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Corvo
Email:
support@corvostore.com
For privacy requests, please include "Privacy Request" in the subject line of your email where possible.
We will make reasonable efforts to respond to privacy inquiries and requests within the time required by applicable law.
28. IMPORTANT NOTICE
This Privacy Policy describes general privacy practices for the Corvo online store.
Privacy requirements can vary depending on where customers are located and what laws apply to a particular transaction.
Nothing in this Privacy Policy limits any rights that cannot legally be limited under applicable law.
If a provision of this Privacy Policy conflicts with a mandatory requirement of applicable law, the applicable law will control to the extent of the conflict.
29. NO PERSONAL RESIDENTIAL ADDRESS
For privacy and security reasons, Corvo does not include a personal residential address in this Privacy Policy.
If applicable law requires additional business contact information to be provided, we will provide the information required by that law through an appropriate business or legal contact method.
30. EFFECTIVE DATE
This Privacy Policy is effective as of September 12, 2026.